Frequently asked questions about carsinauction.com
Below is a list of the most frequently asked questions. If your question has not been answered please send us an email: Support@carsinauction.com.
Questions
Can I sell my car without being registered?
How do I register?
How do I sell my car?
Who can buy and sell cars?
How much does it cost to list my car?
How do I pay?
I do not have a credit or debit card can I still list my car in the auction room?
What do I do if I have forgotten my password?
What is the difference between the car auction room and supermarket?
How often is an auction held?
How does the auction work?
What happens if I need to sell several cars at the same time?
Can more than one car be advertised by the same person?
Can I transfer my car from the car supermarket to the auction room?
How do I price my car correctly?
If I do not have a photo can I add one later?
How do I update my account and advertisements?
What is carsinauction.com cancellation and refund policy?
Who is responsible if any loss or damage occurs from using this website?
Answers
Q: Can I sell my car without being registered?
A: No, you must first be registered with us to benefit from the sites full features. Registration is quick, easy and absolutely free.
Q: How do I register?
A: registration is quick, easy and absolutely free. Some simple details are required which include a valid email address for us and prospective buyers to contact you.
Q: How do I sell my car?
A: You can list your car as soon as you have registered with us. Simply login and click “list my car”. The key elements of your car listing are:
Car description
Describe the car and its condition in as much detail as possible, you may also wish to write about any special features or include the cars history.
Price
In the supermarket be fair and realistic when setting a price, if you are listing in the auction room be sure to enter the minimum possible price you are will to accept.
Upload Photographs
You can upload up to six images from your hard drive, we accept both JPG and Gif formats.
Q: Who can buy and sell cars?
A: whether you are a trader or private individual, you are able to sell or buy cars from carsinauction.com once registered.
Q: How much does it cost to list my car?
A: Registration is absolutely free, once registered you are able to list your car in either the car supermarket or auction room. It’s free to list in the supermarket and your car can be displayed until sold. There is a listing fee of £2.49 for the auction room; this fee is for a period of 10 days.
Q: How do I pay?
A: carsinauction.com accepts all major credit and debit cards.
Q: I do not have a credit or debit card can I still list my car in the auction room?
A: If you do not have a credit or debit card then its still possible to list your car, carsinauction.com can also accept Cheque, Postal orders and money orders please email us for more information.
Q: What do I do if I have forgotten my password?
A: Click to sign in, once this page appears click, forgot password. By entering a few details, your password will be sent to the email address you specified when you registered with us.
Q: What is the difference between the car auction room and supermarket?
A: The auction room allows users to list their cars for 10 days at a low cost of £2.49. Once listed other registered users will be able to place bids on your car. The Car supermarket is a simple listing that’s free of charge and there is no limit to how long your car may be displayed.
Q: How often is an auction held?
A: Auctions operate round the clock, so you can advertise your car whenever it suits you.
Q: How does the auction work?
A: All you have to do is become a registered user; once you’ve listed your car users will be able to place bids. Provided your reserve price is met at the end of the auction, the user who has placed the highest bid will be declared the winner. They will then contact you to make further arrangements.
Q: What happens if I need to sell several cars at the same time?
A: There is no limit to the number of cars you sell, whether you are a trader or private individual you can sell several cars at the same time.
Q: Can more than one car be advertised by the same person?
A: Yes, as a registered user you can advertise an unlimited amount of cars in the car supermarket and auction room.
Q: Can I transfer my car from the car supermarket to the auction room?
A: Users are able to transfer their cars to the auction room at any point. Users can from their account page once signed in. We have made it easy, just simply click the transfer button and follow the steps.
Q: How do I price my car correctly?
A: When advertising any vehicle, the most important thing to look at is the price. The best way to price your car correctly is by checking it against a price guide, these can be found online and in most news agents.
Q: If I do not have a photo can I add one later?
A: yes, you can upload your car photos at any time, as well as making any amendments to your advertisements.
Q: How do I update my account and advertisements?
A: Once signed in you can update any necessary details by going to your account page
Q: What is carsinauction.com cancellation and refund policy?
A: No refunds in part or full will be given, even if you cancel or remove your advertisement.
Q: Who is responsible if any loss or damage occurs from using this website?
A: carsinauction.com is not responsible for any loss or damage that occurs from using our services or that may occur during contact with other users.